At Kai Shop, we understand that culinary excellence shouldn’t be delayed. That’s why we’ve crafted a delivery service as precise as our knives, ensuring your premium cutlery arrives safely and promptly, wherever you are in the world.
Our Shipping Promise
From our Canterbury warehouse to your kitchen, we handle every shipment with the same care we put into selecting our knives. Whether you’re a professional chef awaiting a Japanese Gyuto or a home cook investing in your first quality chef’s knife, we’ve designed shipping options to meet your needs.
Important Delivery Notes
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
International Restrictions: While we ship globally, we currently cannot deliver to certain Asian countries and remote locations due to customs regulations.
Tracking Information: You’ll receive tracking details via email as soon as your order leaves our warehouse.
After Your Delivery Arrives
We want you to be completely satisfied with your Kai Shop purchase:
- Inspection: Please inspect your knives immediately upon arrival
- Returns: 15-day return policy from delivery date
- Support: Our knife experts are available at [email protected] for any questions
Why Chefs Trust Our Delivery
Just as our Japanese Deba knives are wrapped in protective saya, we package every shipment with multiple layers of protection:
- Reinforced cardboard boxes with cushioning
- Blade guards on all knives
- Climate-controlled storage before dispatch
- Discreet packaging for security
Ready to experience the Kai Shop difference? Browse our collection of professional-grade knives today.
Explore Our KnivesHave questions about delivery to your location? Contact our team at [email protected]